www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 6068590211
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after a reasonable time, you can try clicking the 'send OTP' button again or seek help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the app without any problems. This update will ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding any bonuses collected. You cannot withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, taking 30 minutes to 3 hours. However, occasional delays in payment processing may require waiting for up to 24 hours. This temporary delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This distinction separates bonus funds from winnings earned.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in settings. If your withdrawal request is pending, don't worry as the funds should be added to your wallet account within 24 hours. If the problem persists, you can contact their customer care centre for assistance.
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